FAQs

LightningProxies was founded in January 2023 to provide high-quality proxy services and year-round support.

We offer Residential, Datacenter, Mobile, and ISP Proxies.

Our support team is available 24/7 through:

• Live Chat (fastest response time)
• Telegram
• Discord
• Email

We recommend using Live Chat first for the quickest reply.

Yes, we do. Please contact our support team via Live Chat to apply for a free trial. Certain conditions apply.

We accept payments via:

• Credit Card
• PayPal (processed with Stripe)
• Crypto (through Cryptomus, supporting most major cryptocurrencies).

You can find our refund policy in Section 20 of the Terms of Service page.

Yes, refunds are available if you meet the conditions outlined in Section 20 of our Terms of Service page.

Yes! You can contact our Live Chat support to get a link to our public proxy guide. Alternatively, the guide is also available on our dashboard in the left-side tab.

A residential proxy is a type of proxy server that uses IP addresses assigned to real residential devices (like smartphones, computers, and routers) rather than data center servers. These IP addresses are provided by Internet Service Providers (ISPs) to homeowners, which makes them appear as regular user traffic, giving the proxy a more natural, less detectable appearance.

Yes, we do offer a free trial for our residential proxies! To get started, simply reach out to our support team via Live Chat. They’ll assist you with your request and schedule your free trial.

A sticky residential proxy is a type of residential proxy that maintains the same IP address for an extended period of time, rather than rotating with every request. This means that you can continue to use the same IP address for a specific session or for a longer duration, making it ideal for tasks where consistency is important.

An unlimited residential proxy is a proxy that offers unrestricted data usage and connections. LightningProxies provides unlimited residential proxies, ideal for tasks like web scraping, data mining, and much more.

Yes, residential proxies are generally legal to use, as they use IP addresses provided by Internet Service Providers (ISPs) to real users. However, the legality of using residential proxies depends on how they are used and the laws in your specific country or region.

Datacenter proxies are IP addresses from data centers that provide fast, cost-effective anonymity and allow access to georestricted content, but are easier to detect than residential proxies.

The key difference between ISP proxies and datacenter proxies lies in their source and reliability. ISP proxies are provided by internet service providers and route traffic through residential or commercial IP addresses, offering high trust and low detection rates. Datacenter proxies, on the other hand, originate from data centers and provide fast, cost-effective solutions but are easier to detect due to their non-residential nature.

Yes, we offer a free trial for Datacenter Proxies. Please contact our support team via live chat to request access.

The main difference between shared and private proxies is exclusivity. Shared proxies are used by multiple users at the same time, making them more affordable but potentially slower and less secure. Private proxies, on the other hand, are dedicated to a single user, offering better performance, higher security, and exclusive access, ideal for sensitive tasks.

Shared proxies work by routing multiple users' internet traffic through the same IP address. This means the proxy IP is shared among several users simultaneously. While this makes shared proxies cost-effective, it also means that the bandwidth and resources are divided among users, which may impact speed and performance. Additionally, if one user engages in prohibited activities, the IP could be flagged, potentially affecting all users sharing the proxy. Shared proxies are suitable for less demanding tasks like light web browsing or accessing geo-restricted content.

An ISP proxy (Internet Service Provider proxy), also known as a static residential proxy, is a type of proxy server that uses IP addresses provided by an internet service provider (ISP). These IPs are associated with real residential locations, but unlike traditional residential proxies, ISP proxies are not tied to actual end-users. Instead, they are static, meaning the IP addresses don’t rotate and remain consistent.

ISP Proxy: Uses static IPs assigned by ISPs, offering fast, stable connections ideal for consistent tasks like account management.

Residential Proxy: Uses IPs from real devices, providing high anonymity and rotating options for activities like large-scale scraping.

Yes, LightningProxies enforces restrictions on certain targets for ISP Proxies. To ensure you have the most accurate and up-to-date information about which targets are supported, please reach out to our support team.

Unfortunately, we do not offer a free trial for ISP Proxies due to the diversity of subnets and locations, which might differ from the actual order. We recommend starting with the purchase of a single IP to test our service and scaling up if you're satisfied.

ISP proxies are better than datacenter proxies for tasks requiring high anonymity, legitimacy, and reliability, while datacenter proxies are more cost-effective for speedintensive or large-scale operations.

An IPv6 proxy is a proxy server that uses IPv6 addresses to route internet traffic. IPv6 is the latest version of the Internet Protocol, designed to replace IPv4 due to the exhaustion of available IPv4 addresses. It provides a vastly larger pool of IP addresses, improved performance, and advanced features.

Not all targets fully support IPv6 yet, so it depends on the specific website or platform you want to access. While IPv6 adoption is growing, some websites or services still rely solely on IPv4 and do not accept IPv6 connections.

Yes, IPv6 can be faster than IPv4 in certain scenarios due to its modern infrastructure and design, but the actual speed difference depends on multiple factors.

Yes, we offer free trials for IPv6 proxies. Please contact our support team via live chat to request your trial and explore our services.